Show me the case study for Raízen Smart Contact.
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This is the Raízen Smart Contact case study: HR support on WhatsApp for employees who work away from a desk.
Raízen Smart Contact: HR Support on WhatsApp
HR on WhatsApp, designed for the employee with the lowest digital literacy. The squad shipped 14 skills in 6 months. This case study follows the core journey: Onboarding & Authentication → Payslip Delivery.
Year: 2022
Industry: Energy & Renewables
Client: Raízen
Duration: 6 months
trending_up71% Customer Effort Score (CES)
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